Nationality: United States

My AC stopped working and Iris got it fixed very fast, she solves the problems quickly

Nationality: United States

Iris has been very helpful. She is Professional and Knowledgeable. Always prompt and accurate on her responses / actions. It's a pleasure to have her respond to follow up questions and help me with ISE living in China. Appreciate all that she and the PLUS team have done during my first month of apartment living. Keep up the Outstanding Service.

Nationality: United States

Robert has been extremely helpful and made apartment hunting in Hangzhou a pleasure. Appreciated his experience and knowledge of each compound. He is prompt, accurate and professional. Really enjoyed working with him and look forward to sending coworkers directly to Plus. Thanks again.

Nationality: United States

We are very happy. All the options you offer to us, were good apartments. You found exactly what we wanted, and in a very short period of time, and you make it very easy. Thanks!!

Nationality: United States

Kevin was extremely helpful and accommodating in helping me find an apartment. His professionalism, flexibility and willingness to go the extra mile in assisting me made the experience in finding the perfect apartment painless.

Nationality: United States

Iris is a wonderful professional. As our afterservice manager, she stays on top of issues that we have, follows up with past issues, and sends us reminders when appropriate. It is service like this that sets Plus apart from other real estate services- truly first class!

Nationality: United States

Issac did a fantastic job helping us find an apartment. From sifting through hundreds of property listings to negotiating a solid contract, Issac was incredibly reliable and worked tirelessly. Although we were very picky, he patiently met with us and showed us numerous apartments that met our requirements. Once we decided on a place, Issac helped us negotiate a contract and work through the details, making it possible to move in on the same day. Issac helped us set up a lot of afterservice features that have been really convenient.

Nationality: United States

Need a good agent? Look Issac up! Our move to romantic Hangzhou is one of the easiest and the best experience since our global house huntings started in 2003.Thanks be to him! He's found us a wonderful home by the beautiful Qian Tang river within 3 weeks and helped to make certain that our move-in was with minimal hassles. He's definitely one of the best amongst all our international encounters.Go, Issac, go!

Nationality: United States

I highly recommend Robert. he has been very helpful to us over 5 years, with a very difficult landlord.!

Nationality: United States

Issac’s service has been awesome I’ve been here 2 months and so far so great. This is something different for me a new environment for me ,because aim relocating from Florida States so this is a new world for me especially not knowing the language so I know that if I need help I can count on Issac for anything . I had some minor problems with my Apartment and when we call Issac about the problems He is on the phone with maintenance people and has them come and fix the problem fast .He also is on top of thing he will ask us if everything is working conditions and if not he will get someone to fix the problem he never forgets us or our problems ,I know he has a lot’s of clients and he is always busy but he always has time for his clients . Im glad that we got to meet Issac He also always has a smile and always happy and in a good mood . P.S Thank you Issac :)

Nationality: United States

Issac's service has been exceptional. He has been courteous and professional during every step of the rental process, going far out of his way to help me find an apartment in a new city. What has impressed me most is his after-sale support. Whatever the need and whenever the request, Issac has always been there to help. He has my highest recommendation.

Nationality: United States

Isaac is a very helpful and kind professional. He speaks fantastic English and is always available for clients.

Nationality: United States

Jimmy's level of professionalism has somewhat managed to restore my confidence in the quality of service and customer relations of Chinese companies. He is timely with his response to complaints and usually ensures both parties (landlord and tenant) are always satisfied at all times. I would always proudly recommend his company to anyone I know who is looking for an apartment here in Hangzhou!

Nationality: United States

I used Plus Real Estate Agency to find an apartment in Hangzhou. The service they provided was great and the fees were reasonable. They provide professional agents who speak fluent English, which is extremely helpful when apartment searching in a country where you don't speak the language. I would recommend this company to anyone who is apartment hunting in Hangzhou.

Nationality: United States

Issac worked with me to find an apartment in Hangzhou. I was very pleased with his service. He was professional and available to answer any questions or concerns I had. Often, when working with realtors, sometimes your concerns are overlooked and the realtor wants to show you what they think you like instead of listening to the customer. I was very lucky to work with Issac, who listened to what I wanted and found an apartment that met my needs.